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'''Technology Evaluation Centers''' Inc. (TEC) is an on-line source for impartial software and consulting evaluations of enterprise solutions. The company formed in 1993 to develop decision support software, research, and analysis materials. The TEC headquarters is located in Montréal, Québec, Canada.
Methodology TEC employs analysts, which are subject matter experts (SME) in specific areas (e.g. ERP, ECM, CRM, SCM, BI, Open Source, etc.). The company's research and decision support tools are based on a value tree/multi-attribute utility theory (MAUT) approach and are designed for large-scale decision modeling and data capture. TEC analysts create models of enterprise software systems to systematize knowledge and information about software vendors and providers. TEC's composite index is a measure based on the pattern of what is important to a client (some criteria are always more important than others), and compares the pattern of importance with how well the alternatives actually meet that pattern. It is a pattern-match method, rather than a simple weighted average. The combination of the composite index and the weighted average is a tradeoff of overall performance (weighted average) against the pattern match (composite index). TEC refers to this combination as the percent match. Application TEC's research and tools have been applied in a variety of decision processes, including performance measurement, procurement, technology selections, risk management, and task prioritization, among others. Clients include consulting firms, manufacturers, mining companies, the Canadian Space Agency, and others. The company offers training and consulting in knowledge base building and decision processes for corporate and government clients. Publishing and Research Offerings TEC's electronic publications focus on topics such as enterprise resource planning, open source, product lifecycle management, customer relationship management, and other topics. TEC publishes its newsletters and research in several different languages such as English (ISSN 1715-3263) and Spanish (ISSN 1715-3271). The company publishes other research such as reviews of demand trends in the enterprise software industry called The TEC "Q" Report as well as RFP templates, and reports on vendor product functionality ratings. | ||||||||
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