News cameramen watched helplessly from the bridge, being only able to record the disaster for the rest of the world to see. Suddenly hope arrived in the form of a park police helicopter, trailing a lifeline reaching to the outstretched arms of the victims in the water below. The pilot apparently had to navigate by following the freeway out to the Potomac River from the small windows on the bottom of the copter as air visibility was zero at the time. Further compounding the problem was that the disaster location - or exactly what was the disaster - was unknown, as flight controllers were only aware that the plane had disappeared from the runway and did not respond to radio calls, but had no idea what had happened or where the plane was.

At approximately 4:20 p.m. EST, Eagle 1, a United States Park Police Bell 206L-1 Long Ranger helicopter, N2PP, based at the "Eagles Nest" at Anacostia Park in Washington, D.C. and manned by pilot Donald W. Usher and paramedic Melvin E. (Gene) Windsor arrived and began attempting to assist the survivors to shore. At great risk to themselves, the crew worked close to the river surface, at one time coming so close to the ice-clogged river that the helicopter's skids went beneath the surface of the water.

The helicopter crew lowered a line to survivors to tow them to shore. First to receive the line, Bert Hamilton, who was treading water about ten feet from the floating tail, took the single lifeline dangling beneath the chopper and passed it under his arms. The others watched while the helicopter carried him a hundred yards to the Virginia shore and returned. The helicopter returned to the location of the aircraft's tail, and this time a survivor sometimes referred to as "the sixth passenger" (later identified as Arland D. Williams Jr.) caught the line. Instead of wrapping it around himself, however, he passed it to flight attendant Kelly Duncan. On its third trip back to the wreckage, the helicopter trailed two lifelines, for its crew knew that survival in the river was now only a matter of minutes. One of the lines was aimed at "the sixth passenger." He caught it again, and again passed it on, this time to Joe Stiley, the most severely injured survivor. Stiley slipped the line around his waist and grabbed Priscilla Tirado, who, having lost her husband and baby, was in complete hysteria. Patricia Felch took the second line, and the helicopter pulled away. Before it reached the shore, however, both Priscilla Tirado and Patricia Felch lost their grip and fell back into the water.


By then one of these passengers, Priscilla Tirado, was too weak to grab the line. A watching bystander, Congressional Budget office assistant Lenny Skutnik, stripped off his coat and boots, and in short sleeves, dove into the icy water, and swam out to assist her. The helicopter then proceeded to where the other passengers had fallen, and paramedic Gene Windsor dropped from the safety of the helicopter into the water to attach a line to her. By the time the helicopter crew could return for the sixth passenger, the last survivor, both he and the plane's tail section had disappeared beneath the icy surface. He had been in the paralyzing cold for twenty-nine minutes. His body and those of the other occupants were later recovered. According to the coroner, this man, who had passed the lifeline to others, was the only plane passenger to die by drowning.

Even as the response of emergency crews to the scene was frustrated on the traffic on surface streets, a half hour after the plane crashed, the Washington Metro suffered its first fatal subway crash, which meant that the busiest airport, busiest highway and busiest subway line were all closed simultaneously, paralyzing the Washington, D.C. area. (See "Unusual Coincidence" below.)